Customer satisfaction is at the heart of our business and we know that getting your wine delivered safely, securely and on-time is a fundamental part of that process.
We are extremely proud of our delivery service and confident that you will be happy and satisfied with the service’s which we can offer.
We aim to offer a realistic and convenient delivery experience taking into account the various needs and demands of our customers.
All our wine packaging utilises inflatable Air-Pack systems, (100% recyclable air packaging), so that you can be guaranteed your wine order is packaged in one of the safest and most reliable transit packaging solutions and your order will reach you in one piece providing you with complete peace-of-mind.
Our standard delivery service is totally free for all mainland UK orders over £150 and only £9.95 for those under.
We are also able to provide a ‘single-bottle’ delivery service for just £6.00 per order, the ideal way to send that perfect gift to that special someone for their birthday, anniversary, special event or Christmas.
Our independence allows us to operate freely within the UK courier network and provide bespoke delivery options for your convenience. If you would like to receive any of our wines from outside of the UK mainland please contact us for a very competitive quotation to meet your delivery needs.
Wine Delivery Terms
1.1 Any delivery instructions placed on the website can only be accepted by Hic! where delivery of an order is to be made to a single address within the UK mainland.
1.2 Deliveries are normally made between 9:00am and 5:00pm Monday to Friday. Delivery within mainland UK will normally be made within 7 working days after acceptance by Hic! of the Customer's order. You can request for us to call you and arrange a specific date and time for your delivery.
1.3 Standard delivery within mainland UK is free of charge for orders with a value in excess of the prevailing minimum amount (currently GBP 150.00). All other deliveries are charged at the prevailing rate (currently GBP 9.95 per order/delivery point).
Please note that UK mainland excludes parts of the Scottish Islands & Highlands, Northern Ireland, Republic of Ireland, Isle of Wright, Channel Islands and the Isle of Man.
1.4 Single bottle orders with a value in excess of the prevailing minimum order amount will be delivered free of charge with mainland UK and to one delivery point. All other deliveries are charged at the prevailing rate (currently £6.00 per order / delivery point).